Accessibility Talk - Mapfre Insurance

See how Mapfre employees explored the barriers faced by people with disabilities

Accessibility Talk - Mapfre Insurance

Mapfre Insurance, aiming to place inclusivity at the core of its corporate culture, delivered an important message at the awareness session held with Binclusive: Accessibility is not a privilege, it is a right.

"Steps Toward a Barrier-Free Digital World"

The talk held under the theme “Steps Toward a Barrier-Free Digital World”, this session explored not only physical and digital barriers, but also institutional and attitudinal ones. The audience included professionals from across MAPFRE’s departments, engaging in a candid conversation about how we view disability, inclusion, and access.

Key Themes Explored:

  • Invisible Barriers Created by Attitudes: Beyond ramps and alt-text, what often excludes people with disabilities is how society perceives them—seeing them as objects of pity, as heroes, or ignoring them altogether.
  • Digital Accessibility as a Human Right: Not being able to access a website, read a document, or complete a form online isn’t just inconvenient. It’s a clear form of digital exclusion.
  • Designing for Everyone, Not Just the Majority: Accessibility isn’t an afterthought—it’s a design mindset that starts with the belief that technology should work for all.
  • From Conversation to Practice: The talk emphasized that the path to inclusive digital systems starts with awareness, but must continue with practical action.

Reflections from the Session

  • Disability is not the problem—systems are.
  • Inclusion requires intention. Every word, design, and policy decision sends a signal about who belongs.
  • Digital barriers can be invisible but deeply impactful.
  • Organizations must lead by example in transforming awareness into change.

Learn Your Disabled Customer Journey